You can request a refund in two scenarios. First, you can get a full refund if you didm’t request a custom solution and didn’t use the bot. Second, if you have used the bot, you will be charged based on your usage and solution.

Yes, you can request your account manager for a partial refund.

Add-ons are additional sessions for each channel that you can add once you’ve consumed the main package. You can select one of the add-ons and purchase it, and it will be activated automatically.

It is a set of sessions that allow you to start communicating with your customers, most likely used in marketing activities like analyzing data, generating reports, or performing other data-related tasks to gain insights and make informed business decisions.

You can use it through your account. First, you need to top up your wallet with a balance, and then use it as usual.

It’s a feature that allows your bot to respond to comments on the post you’ve shared. It also stores any data in that post.

When you choose one of the annual plans, you will have a 20% discount.

Yes, you can contact your account manager to customize what you need.

All channels are available: WhatsApp Messenger, Instagram, Twitter, and web chat.

It depends on your business and how you want to reach your customers.

The available payment methods for purchasing packages depend on your country. If you are in Egypt, there are cards, wallets, and reference code’ options.

The packages are available as monthly or annual subscriptions.