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Privacy Policy for Hulul Platform

At Hulul, we prioritize your privacy and are committed to the protection of your personal and sensitive data related to electronic payment operations. We encourage you to read this privacy policy attentively to understand how we gather, use, and safeguard the information obtained through our services.

Information Collection

We collect essential data from merchants, such as identity and contact details, either directly or via integrations, to optimize our services. Additionally, we gather customer names, emails, orders, and purchase histories from merchants’ clientele, alongside utilizing cookies and usage logs to enhance user experiences and navigate our platform effectively. 

Usage of Collected Information

We utilize collected information to provide chat services, manage customer communication, execute and process electronic payments, and validate financial data, customer service, store management, app functionality, analytics, personalization, marketing or advertising.

Data Storage Duration

We retain your personal data for as long as it is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Processing and Storage Location

We utilize third-party services and cloud services, such as AWS, Microsoft Azure, and Google Cloud, which may process and store information in various locations globally.

Data Protection and Security Measures

We are committed to keeping your information secure and confidential. We adopt all necessary measures to prevent unauthorized access and protect your information from loss or theft.

Data Subject Rights

Merchants and their customers have the right to access, correct, or delete their personal data, restrict or object to its processing, and to data portability, where applicable. Please contact us directly for such requests.

Third-Party Sharing and Selling

We will not share or sell your personal information to any third party without their explicit consent unless required by applicable laws and regulations.

Cookies

We utilize cookies to enhance your experience on our platform. You may adjust your browser’s cookie settings according to your preferences.

Contact Information

For any inquiries or concerns regarding this privacy policy or information usage, you can contact us at info@hulul.net 

We respect your privacy and appreciate your trust in us. This policy will be subject to ongoing reviews and updates to ensure our commitment to the highest standards of privacy and security.

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